In home support

About In home support

Key points on this page:

  • Our Support Workers work actively with the entire household to build capacity, as is appropriate.
  • Support Workers are matched with families according to the skills and experience of the worker and needs of the family.

About the service

Our In-Home Support service is designed to assist children and young people in building capacity to achieve a range of skills and abilities.

Delivered by Support Workers, the service is tailored to suit individual needs and plans and includes assistance with self-care activities, daily tasks or personal domestic activities. 

How it works

Our Support Workers work actively with the entire household to build capacity, as is appropriate.  We respect the family dynamic at the centre of the practice and complete all tasks in consultation with the family.

Support Workers are matched with families according to the skills and experience of the worker and needs of the family. Families have the option to meet with at least two Support Workers and choose the one they feel would best meet the needs of their family.

Using the service

We can help support children and young people who have NDIS Plans where Capacity Building is Self-Managed or Plan Managed.

For more information on our In-Home Support, or to arrange the service, please call us on 0451 262 865.

Frequently asked questions

Do all NDIS plans have In-Home Support?

As with all aspects of a child or young person’s NDIS plan, In-Home Support is funded if the threshold of Reasonable and Necessary is met. That is, if there is a substantiated need.  The amount of funding for In-Home Support will depend on individual circumstance and need.

What qualifications and experience do Brighter Connections Support Workers have?

Support Workers at Brighter Connections have a range of qualifications and life experiences that allow them to understand and meet the needs of children, young people and their families.  Support Workers are matched with families according to the skills and experience of the worker and needs of the family.

Do I get to choose my Support Worker and can I have more than one Support Worker?

Brighter Connections recognizes that matching Support Workers to children, young people and families is not simply about the qualifications and experiences of the Support Worker but about character and cultural background. Families have the option to meet with at least two Support Workers and choose the one they feel would best meet the needs of their family.  Some families require more than one Support Worker to allow the needs of the child or young person to be met.

Can Support Workers help with other children in the family?

Support Workers are funded under NDIS Plans for specific children and young people, to assist them to achieve goals outlined in their NDIS goals. Their work needs to be focused on assisting the child or young person to achieve these goals. Support Workers may interact with siblings or other members of the family in the pursuit of these goals.  They can never be left responsible for a person other than the child or young person with the NDIS plan.